Frequently Asked Questions

How do I care for my Butterfly Wefts day to day?

Three habits matter most: keep oils away from the attachment points, never leave the foundation damp, and always wash with your head upright. These protect the integrity of your installation and keep your hair soft and seamless between appointments.

How should I brush my extensions?

Detangle from the ends upward while supporting the attachment with your hand. A loop brush or seamless wide-tooth comb works best. Always brush thoroughly while your hair is dry — wet hair stretches and tangles more easily.

What should I avoid during the day?

Backpacks, purse straps, high collars, and seat belts. Small moments of friction add up over time.

How do I protect my extensions overnight?

Never go to bed with wet or tangled hair. Brush thoroughly, secure your hair in a loose braid or low ponytail with a silk scrunchie, and sleep on a silk or satin pillowcase.

How do I wash my extensions?

Wash standing naturally or with your head slightly tilted back — never flip your head forward. Use lukewarm water, massage shampoo into your scalp and let the lather glide through the lengths, and apply conditioner only from mid-lengths to ends.

Can I wash my hair upside down?

No. Washing with your head flipped forward puts stress on the attachment points. Stay upright, the way your stylist washes you at the bowl.

Where do I apply conditioner and hair masks?

Mid-lengths to ends only. Keep all conditioners, oils, and masks away from the attachment points.

What's the single most important step after washing?

Drying the foundation completely. Blot with a microfiber towel, detangle the mid-lengths and ends, then thoroughly dry the attachment area before letting the rest air dry or finishing on low heat. This one habit does more for longevity than almost anything else.

Can I use heat tools?

Yes, with care. Always use heat protectant, keep tools on the lowest effective setting, and limit heat at the attachment area.

Which products should I avoid?

Heavy oils near the attachment (coconut, castor, scalp serums), clarifying and medicated shampoos, and styling products containing drying alcohols like Alcohol Denat. or Isopropyl Alcohol. Choose a sulfate-free, moisturizing shampoo for everyday care.

Why do oils cause problems?

They reduce the grip of the silicone beads and woven foundation, which increases the risk of slipping. If you use oil, apply it only to the last few inches of your ends.

Will sunscreen or self-tanner affect my extensions?

Both can. Sunscreen UV filters and oils may discolor blonde hair or leave sticky residue; self-tanner can permanently stain light-colored extensions. Clip your hair away and let products fully absorb, or tie your hair back before applying.

Can I swim with my extensions?

Yes, with prep. Wet your hair with clean water first, braid it, and wear a swim cap if you can. Rinse with fresh water immediately after and complete your full wash routine as soon as possible.

Will acne treatments discolor my hair?

Benzoyl peroxide and salicylic acid can lighten extension hair around the hairline. Let skincare absorb fully and wash your hands before touching your extensions.

Can I color my extensions at home?

No. Box color and bleach can permanently compromise extension hair and should never be applied near the attachment points. Leave all coloring to your extension professional.

How often should I use dry shampoo?

Sparingly, and only on your natural scalp — never at the attachment. Buildup around the weft contributes to tangling and slippage.

How often do I need a move-up appointment?

Every 6 to 8 weeks to maintain a secure, seamless installation.